Privacy Policy

Last Updated: November 24, 2024

        Our Privacy Promise: We built Subs Manager because we're frustrated with companies that collect excessive data and monetize users. We practice what we preach—your privacy matters to us. We collect only what's necessary to provide our service, we never sell your data, and you're in full control.
    

1. Information We Collect

We believe in transparency. Here's exactly what we collect and why:

Account Information: Email address and hashed password (we never store passwords in plain text)
Subscription Data: Information about your subscriptions that you choose to record (service names, costs, renewal dates)
That's It. We don't collect browsing history, device information, location data, or any other unnecessary information

        Privacy Tip: Want even more privacy? You can use privacy-focused email services like privacy@duck.com, ProtonMail, or FastMail. We don't require your "real" email—just one you can access.
    

2. How We Use Your Information

We use your information solely to provide and improve our service:

Provide access to your subscription tracking dashboard
Send renewal reminders (if you enable them)
Respond to your support requests
Improve the application based on usage patterns

We do NOT:

Sell your data to third parties
Show you ads based on your data
Share your information with marketing companies
Track you across the web

3. Information Sharing

We do not sell, trade, or share your personal information. Period.

The only exceptions:

With your explicit consent
To comply with legal obligations (court orders, etc.)
To protect our rights or the safety of others

4. Data Security

Your data is stored securely in Australia using Neon (serverless PostgreSQL) with industry-standard encryption:

All passwords are hashed using bcrypt (never stored in plain text)
Database connections use TLS encryption
Regular security audits and updates
Minimal data retention—we only keep what's necessary

5. Third-Party Services

We use carefully selected third-party services that share our privacy values:

Stack Auth: For authentication (OAuth via Google, Apple)
Neon: For secure database hosting in Australia
Resend: For transactional emails (support, password resets)

These services have their own privacy policies. We encourage you to review them as well.

6. OAuth Authentication

When you sign in with Google or Apple:

We only request your email address (nothing else)
We don't access your contacts, calendar, or other data
You can revoke access anytime through your Google/Apple account settings

7. Data Retention

We retain your data only as long as your account is active. You can request deletion of your account and data at any time by:

Using the "Delete Account" option in Settings
Contacting us at support@app24.au

Upon deletion, we permanently remove your data within 30 days.

8. Your Rights

You have complete control over your data:

Access: View all your personal information anytime
Correct: Update inaccurate information through your profile
Delete: Request deletion of your account and all associated data
Export: Download all your subscription data
Withdraw Consent: Revoke OAuth permissions anytime

9. Cookies and Tracking

We use only essential cookies to maintain your login session. That's it.

No advertising cookies
No third-party tracking pixels
No analytics that track individual users

The only cookies we use are strictly necessary for authentication. Disabling these will prevent you from logging in.

10. Children's Privacy

Subs Manager is not intended for use by children under 13. We do not knowingly collect information from children under 13.

11. International Users

Your data is stored in Australia. If you're accessing Subs Manager from outside Australia, your information will be transferred to and stored in Australia.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

Posting the new policy on this page
Updating the "Last Updated" date
Sending you an email notification for significant changes

13. Contact Us

Questions, concerns, or feedback about our privacy practices?

Email: support@app24.au

We typically respond within 24 hours.

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